Contact Us
We highly value your feedback, inquiries, and any communication you'd like to have with us. Here are the various ways you can get in touch:
For non-urgent matters or if you prefer written communication, you can send us an email at lovebeihai@outlook.com. When sending an email, please make sure to include detailed information such as your order number (if applicable), a clear description of the issue or question you have, and your contact information so that we can respond to you effectively. Our customer service team typically responds to emails within 24 - 48 hours during normal business days.
Online Contact Form
On our official website, you'll find an easy-to-use contact form. Just visit our website, navigate to the "Contact Us" page, and fill in the required fields. These usually include your name, email address, subject of your message, and the detailed content of your inquiry. Once you submit the form, it will be routed to the appropriate department within our team, and we'll get back to you as soon as possible.
We promise to respond and handle your inquiry as soon as possible. Thank you for your attention and support for Lovebeihai!